Frequently Asked Questions (FAQs)

We understand that choosing the right care can come with many questions.

  • Who is eligible for government-funded home care?

    If you are over 65 and need support to continue living at home, you may be eligible for government-funded services. 

    Eligibility is assessed through My Aged Care, which determines the level of support that suits your needs.


  • What is the difference between CHSP and Home Care Packages?

    The Commonwealth Home Support Program (CHSP) provides basic support for those who need a little extra help to stay independent. 

    Home Care Packages offer different levels of care (Levels 1-4) based on your needs, ranging from basic support to high-level assistance.


  • What services are available with private funding?

    Private funding offers flexibility and personalisation. 

    You can access a range of services, including short-term care after a hospital stay, specialised care for specific health conditions, and additional services beyond what is covered by government funding. 

    Private funding allows you to decide on the type of care that fits your lifestyle.


  • Can I receive extra care if I already have a government-funded package?

    Yes, if you need more assistance than what is provided by a government-funded package, you can use private funding to supplement your care. 

    This allows you to get the support you need without waiting for additional government approvals


  • How do I apply for government funding?

    You can apply for government funding through My Aged Care. Our team is here to help guide you through the application process, making it as simple as possible. 

    If you need more information or assistance, feel free to contact us.


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